Privacy Policy

At Wenkil, your privacy is important to us. We are committed to safeguarding your personal information and maintaining transparency about how we collect, use, and share your data. This Privacy Policy outlines what information we collect, why we collect it, how it is used, and the rights you have regarding your data.

Information We Collect

We collect information to process your orders efficiently, deliver quality service, and enhance your shopping experience. “Personal information” refers to data that can identify you as an individual.

Browser and Device Information

We automatically collect certain details about your device and browser whenever you visit our website.

• Purpose: To optimize site performance and improve your browsing experience.
• Collection Method: Cookies, log files, tracking pixels, tags, and similar technologies.
• Data Types: Browser information, IP address, time zone, cookie data, visited pages, search activity, and site interactions.
• Third Parties: Shopify, our eCommerce platform provider.

Purchase Information

When you make a purchase, we collect the details necessary to fulfill your order.

• Purpose: To process orders, complete payments, and coordinate shipping.
• Data Types: Name, billing and shipping address, email address, phone number, and payment details.
• Third Parties: Shopify and our payment processors, used for secure transactions.

Customer Support Communications

We collect data when you reach out to us for assistance.

• Purpose: To respond to your inquiries and resolve support-related issues.
• Third Parties: Our internal support team and relevant service partners as required.

Minors

Our website is not designed for individuals under the age of 18. We do not knowingly collect personal information from children. In compliance with the Children’s Online Privacy Protection Act (COPPA), if we learn that we have received personal data from a child under 18, we will promptly delete it. If you believe this may have occurred, please contact us.

Data Sharing Practices

We only share your information with trusted partners essential to our operations:

• Shopify powers our online platform. You can view their Privacy Policy here.
• We may disclose data when required by law or to protect our rights and ensure compliance with legal obligations.

Marketing and Website Analytics

We use analytics and marketing tools, such as Google Analytics, to understand how visitors use our site and to provide relevant advertising. This may involve sharing anonymized browsing or purchasing data with marketing partners.

Opt-out options:

• Google Analytics Opt-Out
• Facebook Ad Settings
• DAA Opt-Out

How We Use Your Data

We use the information we collect to:

• Process and deliver your orders.
• Manage payments securely.
• Send order confirmations, product updates, or promotional content (when consent is provided).
• Improve our website functionality and user experience.

All data processing is carried out in accordance with applicable privacy laws, including GDPR and CCPA. You can review our Do Not Sell My Personal Information Policy for more information.

Your Data Rights

If you are a California resident or live in a region that grants similar rights, you may:

• Access the personal information we hold about you.
• Request corrections or deletion of your personal data.
• Designate an authorized agent to make requests on your behalf.

To exercise any of these rights, please contact us.

Cookies

We use cookies to provide a more personalized and efficient browsing experience. Some cookies are essential for website functionality, while others help us analyze traffic and enhance performance.

You may adjust cookie settings in your browser at any time. Disabling certain cookies, however, may affect your ability to use some site features.

Cookies Necessary for the Functioning of Wenkil

Name	Function	Duration
_ab	Used in connection with access to admin.	2y
_secure_session_id	Used in connection with navigation through a storefront.	24h
_shopify_country	Used in connection with checkout.	session
_shopify_m	Used for managing customer privacy settings.	1y
_shopify_tm	Used for managing customer privacy settings.	30min
_shopify_tw	Used for managing customer privacy settings.	2w
_storefront_u	Used to facilitate updating customer account information.	1min
_tracking_consent	Tracking preferences.	1y
c	Used in connection with checkout.	1y
cart	Used in connection with shopping cart.	2w
cart_currency	Used in connection with shopping cart.	2w
cart_sig	Used in connection with checkout.	2w
cart_ts	Used in connection with checkout.	2w
cart_ver	Used in connection with shopping cart.	2w
checkout	Used in connection with checkout.	4w
checkout_token	Used in connection with checkout.	1y
dynamic_checkout_shown_on_cart	Used in connection with checkout.	30min
hide_shopify_pay_for_checkout	Used in connection with checkout.	session
keep_alive	Used in connection with buyer localization.	2w
master_device_id	Used in connection with merchant login.	2y
previous_step	Used in connection with checkout.	1y
remember_me	Used in connection with checkout.	1y
secure_customer_sig	Used in connection with customer login.	20y
shopify_pay	Used in connection with checkout.	1y
shopify_pay_redirect	Used in connection with checkout.	30 minutes, 3w or 1y depending on value
storefront_digest	Used in connection with customer login.	2y
tracked_start_checkout	Used in connection with checkout.	1y
checkout_one_experiment	Used in connection with checkout.	session
checkout_session_lookup	Used in connection with checkout.	3w
checkout_session_token_<<token>>	Used in connection with checkout.	3w
identity-state	Used in connection with customer authentication.	24h
identity-state-<<token>>	Used in connection with customer authentication.	24h
identity_customer_account_number	Used in connection with customer authentication.	12w

Reporting and Analytics

Name	Function	Duration
_landing_page	Track landing pages.	2w
_orig_referrer	Track landing pages.	2w
_s	Shopify analytics.	30min
_shopify_d	Shopify analytics.	session
_shopify_s	Shopify analytics.	30min
_shopify_sa_p	Shopify analytics relating to marketing & referrals.	30min
_shopify_sa_t	Shopify analytics relating to marketing & referrals.	30min
_shopify_y	Shopify analytics.	1y
_y	Shopify analytics.	1y
_shopify_evids	Shopify analytics.	session
_shopify_ga	Shopify and Google Analytics.	session
customer_auth_provider	Shopify analytics.	session
customer_auth_session_created_at	Shopify analytics.	session

Cookie Duration

Some cookies expire once you close your browser, while others remain active for a specific period—typically between 30 minutes and 2 years. Persistent cookies help maintain preferences and performance insights.

Do Not Track

Our website does not alter its data collection practices in response to “Do Not Track” signals from browsers.

Policy Updates

We may update this Privacy Policy periodically to reflect business, legal, or regulatory changes. We encourage you to review it from time to time to remain informed.

Questions or Concerns?

If you have questions about how we manage your personal information or need assistance regarding your privacy rights, please contact us using the details below. We aim to respond within 24 hours during our business hours, Monday through Friday, 9 AM to 5 PM PST.

Wenkil